I’m a global design researcher, innovation strategist, entrepreneur, storyteller, linguist (Mandarin Chinese 中文 and Japanese 日本語), musician, and writer.
A veteran consumer electronics leader with over two decades of experience in tech, I started my consultancy Culture Loft, and this blog, because I saw so many talented teams struggling to create value for their customers .
I have directed user-centered innovation and communication strategies for global projects in the semiconductor, mobile, cleantech, connected home, smart beauty products, connected retail, connected car, indoor air quality, aging tech, and robotics sectors. At Panasonic, I led the MIT Media Lab, Stanford ME310, and other university projects related to emotion detection systems, smart city and home, and smart car.
Design research can lead down many paths! I connect my foundational approaches to actionable constraints in app prototyping and testing, Internet of Things experience, business solutions, organizational design, and social impact.
I have a BA in Chinese Language and Literature from Pomona College, an MA in the Translation of Chinese and Japanese from the Monterey Institute of International Studies, and dual MBAs from the University of California at Berkeley Haas School of Business and Columbia University in New York.
Here are some examples of my work:

Protected: Aging in Place Better
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Protected: InnovAir Smart Window
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Protected: Mother’s Helper ママのヘルパー
There is no excerpt because this is a protected post.